Shipping Policy
Order Processing
Please allow an additional business day for all orders to be processed prior to shipping, regardless of the chosen shipping method or delivery address. Orders placed on Fridays, weekends, or holidays will typically begin processing the next business day.
Keep in mind that processing times may be extended during peak seasons, such as major holidays or special promotional events.
For orders containing backordered or preordered items, the entire order—including in-stock items—may be held until all items are ready to ship together. This could result in longer overall processing and shipping times.
Issue With Tracking Info
We’re here to assist, but please note that we have the same tracking details as you. For faster resolution, we recommend reaching out to the shipping carrier directly regarding any issues. If the issue remains unresolved, feel free to contact our support team at yamcase.us@gmail.com, and we’ll gladly help!
Shipping & Delivery to the United States
All orders will be shipped from Charlotte, North Carolina, with an estimated delivery time of 2–5 business days within the USA.
If you have any questions regarding delivery, you can fill out the form below, and we will get back to you within the same business day. Alternatively, feel free to email us at yamcase.us@gmail.com.
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